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IT Manager job analysis
Job Overview:
The IT Manager oversees the organization’s IT infrastructure, systems, and teams. They align IT goals with business objectives, plan technology strategies, manage budgets, and ensure the security and performance of IT operations.
Key Responsibilities:
IT Strategy and Planning:
- Develop and implement IT strategies aligned with business goals.
- Oversee IT projects, ensuring timely delivery and within budget.
Team Leadership:
- Manage IT teams, providing guidance, mentorship, and performance evaluations.
- Allocate IT resources effectively to support organizational needs.
Infrastructure Management:
- Oversee network, server, and system performance.
- Plan for system upgrades, scalability, and security improvements.
Cybersecurity and Compliance:
- Implement cybersecurity measures to protect organizational data.
- Ensure compliance with IT policies, standards, and regulatory requirements.
Vendor and Budget Management:
- Manage vendor relationships for IT hardware, software, and services.
- Plan and monitor IT budgets and procurement activities.
Daily Tasks:
- Conduct team meetings to review IT projects and incident resolutions.
- Monitor system performance and security logs.
- Approve IT procurement requests and manage vendor contracts.
- Oversee cybersecurity practices and compliance audits.
- Provide updates to senior management on IT performance and risks.
Skills:
1. Computer Skills:
- IT Infrastructure: Servers, cloud platforms (AWS, Azure), and virtualization.
- Project Management: Tools like JIRA, MS Project, or Trello.
- Cybersecurity: SIEM tools, firewalls, encryption technologies.
2. Language Skills:
- Strong verbal and written communication for reporting and team coordination.
- Ability to present IT strategies and updates to senior leadership.
3. Job Technical (Functional) Skills:
- IT project planning, implementation, and monitoring.
- Budget management and resource allocation.
- Understanding of IT governance frameworks (COBIT, ITIL).
4. Interpersonal Skills:
- Leadership: Managing and inspiring IT teams.
- Problem-Solving: Addressing complex IT challenges strategically.
- Communication: Collaborating with executives, teams, and vendors.
- Decision-Making: Prioritizing IT projects based on business needs.
Job Specifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field. Master’s preferred.
- Experience: 6–10 years in IT management or leadership roles.
- Certifications: PMP, ITIL Intermediate, or CISSP (preferred).
Performance Metrics:
- IT project completion rates and within-budget delivery.
- System and network uptime percentages.
- Team productivity and resolution times for critical IT issues.
- Compliance with IT security and regulatory standards.
Work Environment:
- Office-based with occasional travel for vendor or team oversight.
- Requires availability for emergency system or security incidents.