بسم الله الرحمن الرحيم
سنتكلم اليوم عن تحليل الوظيفي ل اربع وظائف فى قسم IT و هذا التحليل خفيف وليس كاملا ويمكن ان يكون TOR
term of reference
الوظائف ستكون 1- system administrator
2- Netwrork administrator
3- Network security administartor
4- backup administrator
هذه الوظائف الاربع قد تدمج بعض منها لتكون وظيفة واحده و قد تتفرع على حسب نظام الشركة او المؤسسة التى انت فيها
1. System Administrator
Job Description:
A System Administrator is responsible for installing, configuring, and maintaining computer systems and servers to ensure the stability, security, and performance of IT operations. They manage user accounts, troubleshoot technical issues, and ensure system backups and recovery mechanisms are in place.
Key Responsibilities:
- Manage and monitor system performance, ensuring high availability.
- Install and maintain operating systems, software, and hardware.
- Perform regular system backups and disaster recovery testing.
- Troubleshoot and resolve system issues reported by users.
- Apply software patches, updates, and system configurations to enhance security.
- Maintain system documentation and configurations.
Daily Tasks:
- Review system performance logs for anomalies.
- Execute and verify scheduled backups.
- Respond to helpdesk tickets related to system issues.
- Test and implement new system updates or patches.
- Monitor resource usage and plan for system upgrades.
Job Specifications:
- Education: Bachelor’s degree in Computer Science, IT, or related field.
- Experience: 2–5 years of experience in systems administration.
- Certifications: Microsoft Certified Azure Administrator, RHCSA, CompTIA Server+.
- Skills: Proficiency in Windows Server, Linux, virtualization technologies (VMware, Hyper-V), and scripting (PowerShell, Bash).
Work Environment:
- Office-based, with occasional remote work.
- May require on-call availability for emergencies.
Performance Metrics:
- System uptime percentage.
- Incident resolution time.
- Adherence to backup and recovery schedules.
2. Network Administrator
Job Description:
A Network Administrator ensures the smooth operation, security, and optimization of an organization’s computer networks. They are responsible for installing, configuring, and maintaining networking hardware and software, troubleshooting connectivity issues, and implementing network security measures.
Key Responsibilities:
- Configure and maintain routers, switches, firewalls, and other networking equipment.
- Monitor network performance to ensure minimal downtime and high efficiency.
- Manage network access controls and security measures, such as VPNs.
- Troubleshoot and resolve connectivity issues reported by users.
- Maintain and update network documentation, including diagrams and configurations.
Daily Tasks:
- Monitor network traffic and analyze logs for anomalies.
- Update and configure network hardware and firmware.
- Perform network diagnostics to address user-reported issues.
- Document network performance metrics and update configurations.
- Coordinate with ISPs for connectivity-related concerns.
Job Specifications:
- Education: Bachelor’s degree in Network Engineering, IT, or related field.
- Experience: 2–4 years in network administration or engineering.
- Certifications: Cisco CCNA, CompTIA Network+, Palo Alto Networks PCNSA.
- Skills: Knowledge of TCP/IP, VLANs, DNS, DHCP, and security protocols.
Work Environment:
- Office-based, with occasional travel for site installations.
- May require after-hours support for network emergencies.
Performance Metrics:
- Network uptime percentage.
- Mean time to resolve (MTTR) network issues.
- Compliance with security protocols and regulations.
3. Network Security Administrator
Job Description:
A Network Security Administrator protects an organization’s IT infrastructure from cybersecurity threats by implementing and managing network security measures. They conduct regular audits, monitor network traffic for anomalies, and respond to incidents to mitigate risks.
Key Responsibilities:
- Configure and manage firewalls, IDS/IPS, and other security tools.
- Perform regular vulnerability assessments and penetration testing.
- Investigate security breaches and document findings.
- Develop and implement network security policies.
- Stay updated on emerging cybersecurity threats and technologies.
Daily Tasks:
- Monitor network traffic and security logs for potential threats.
- Respond to security alerts and coordinate incident response activities.
- Apply and test security patches for network devices.
- Conduct employee training on cybersecurity best practices.
- Review and update firewall rules and access control lists.
Job Specifications:
- Education: Bachelor’s degree in Cybersecurity, IT, or a related field.
- Experience: 3–5 years in network security or a similar role.
- Certifications: CISSP, CEH, Cisco CCSP, CompTIA Security+.
- Skills: Proficiency in security tools (Wireshark, Splunk, Nessus), understanding of encryption protocols, and experience with SIEM solutions.
Work Environment:
- Office-based, with occasional remote work.
- Requires availability during off-hours for incident response.
Performance Metrics:
- Number of security incidents prevented or resolved.
- Compliance with organizational and regulatory security standards.
- Network vulnerability score (post-remediation).
4. Backup Administrator
Job Description:
A Backup Administrator ensures the integrity, availability, and recoverability of organizational data by managing backup and recovery solutions. They monitor backup systems, troubleshoot failures, and ensure disaster recovery plans are tested and operational.
Key Responsibilities:
- Design and implement backup strategies using tools like Veritas or Veeam.
- Monitor and verify daily backups for successful completion.
- Test data restoration processes to validate recovery capabilities.
- Troubleshoot backup system issues and resolve failures.
- Maintain and update documentation of backup configurations and schedules.
Daily Tasks:
- Check the status of scheduled backup jobs.
- Test recovery of a random set of data to ensure backups are viable.
- Address and resolve failed backup alerts.
- Update the backup scope for new systems or applications.
- Review storage capacity and plan for future requirements.
Job Specifications:
- Education: Bachelor’s degree in Computer Science, IT, or a related field.
- Experience: 2–4 years in data management or IT backup roles.
- Certifications: Veeam Certified Engineer (VMCE), AWS Certified Solutions Architect, or Commvault certifications.
- Skills: Knowledge of backup tools (Veritas, Veeam, Commvault), storage technologies (SAN/NAS), and disaster recovery planning.
Work Environment:
- Office-based, with minimal travel.
- May involve late hours for testing or troubleshooting critical systems.
Performance Metrics:
- Percentage of successful backups.
- Average time to restore data during recovery tests.
- Storage capacity utilization efficiency.